Customer Service Collections Specialist
1 week ago
**Job Summary**
CornerStone Staffing is seeking a highly skilled Customer Service Collections Specialist to join their team in a financial institution's collections department. As a key member of the team, you will be responsible for providing exceptional customer service and negotiating payment arrangements with clients to cure delinquency.
**Key Responsibilities:**
- Meet performance expectations for collection efforts for assigned accounts
- Provide exceptional customer service to clients
- Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay
- Document all collection efforts for each assigned account in accordance with established procedures
**Requirements:**
- Good job stability is required
- 1+ years of customer service experience
- Previous experience in a call center
**What We Offer:**
- Competitive hourly rate of $15/hour, with the potential to increase to $22/hour once hired on
- A comprehensive benefits package, including 401K with a 6% match and pension plan
- Paid time off and the option to work in a hybrid environment if meeting attendance and KPI requirements
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