Content Operations Manager

4 days ago


San Francisco, California, United States Scale AI Full time
Transform the Future of AI with Us

We're Scale AI, a leading provider of training data for generative AI models. Our mission is to accelerate the adoption of AI across every industry, and we're looking for talented individuals to join our team.

In this role, you'll be part of our contributor operations team, responsible for creating a seamless experience for the thousands of people on our platform. As a content operations manager, your work will be essential to delivering exceptional experiences for contributors as they work on our platform.

  • You will develop UX/UI copy and contributor communications strategy, aligning our messaging with business goals and ensuring clear and concise language that resonates with our audience.
  • You will write as needed for other functions, from product and growth marketing to community and knowledge base management, maintaining consistent messaging across the contributor journey.
  • You will develop content guidelines and templates, driving processes from start to finish and collaborating with cross-functional teams.

The ideal candidate has:

  • A proven track record of managing projects and prioritizing tasks in fast-paced environments, with a focus on delivering high-quality results.
  • Experience working directly with product and engineering teams, ensuring seamless collaboration and effective communication.
  • Strong understanding of user experience principles and best practices, with a focus on empathy for the needs and motivations of our contributors.
  • A bachelor's degree and at least three years of professional experience in content operations or a related field.

**Estimated Salary:** $132,000 - $158,400 per year (based on location and qualifications).



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