Customer Service Representative
1 month ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Associate at the Sugarloaf Sports and Fitness Center. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring a seamless experience for all visitors.
Responsibilities:
- Guest Services: Greet and welcome guests, respond to inquiries, and provide information about our facilities and services.
- Front Desk Operations: Manage the front desk area, including checking in guests, distributing locker keys and towels, and handling cash and credit transactions.
- Merchandise Sales: Sell merchandise, gift cards, and gift certificates to our guests.
- Food and Beverage Service: Prepare and serve food and beverages to our guests.
- Equipment Rental: Rent out equipment to our guests.
Requirements:
- Excellent Communication Skills: Ability to effectively communicate with guests, colleagues, and management.
- Customer Service Focus: Provide exceptional service to our guests, ensuring a positive experience.
- Teamwork: Collaborate with colleagues to achieve team goals and objectives.
What We Offer:
As a member of our hospitality team, you will have the opportunity to work in a fast-paced and dynamic environment, providing exceptional service to our guests. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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