Customer Service Assistant Manager
1 week ago
Hannaford Supermarkets is seeking a highly skilled and experienced Customer Service Assistant Manager to join our team. As a key member of our Front End Operations team, you will be responsible for ensuring exceptional customer service and driving sales growth.
Key Responsibilities- Lead and manage a team of customer service representatives to deliver outstanding customer experiences.
- Develop and implement strategies to drive sales growth and improve customer satisfaction.
- Ensure compliance with company policies and procedures, including anti-money laundering regulations.
- Collaborate with the Manager of Customer Service to achieve business objectives.
- Provide coaching and training to team members to enhance their skills and knowledge.
- High school graduate or equivalent preferred.
- Strong understanding of store operations and merchandising techniques preferred.
- Effective communication, customer service, and selling skills.
- Ability to lead and manage a team.
- Strong problem-solving skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Ability to use computers and other communication systems required.
- Perform repetitive hand and arm motions.
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
- Pull or push up to 75 lbs. on occasion.
- Stand 100% of the time with occasional walking short distances.
Hannaford Supermarkets offers a competitive salary range of $27.25 per hour, as well as opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.
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