Customer Service Assistant Manager

1 week ago


New London, New Hampshire, United States Hannaford Supermarkets Full time
About the Role

Hannaford Supermarkets is seeking a highly skilled and experienced Customer Service Assistant Manager to join our team. As a key member of our Front End Operations team, you will be responsible for ensuring exceptional customer service and driving sales growth.

Key Responsibilities
  • Lead and manage a team of customer service representatives to deliver outstanding customer experiences.
  • Develop and implement strategies to drive sales growth and improve customer satisfaction.
  • Ensure compliance with company policies and procedures, including anti-money laundering regulations.
  • Collaborate with the Manager of Customer Service to achieve business objectives.
  • Provide coaching and training to team members to enhance their skills and knowledge.
Requirements
  • High school graduate or equivalent preferred.
  • Strong understanding of store operations and merchandising techniques preferred.
  • Effective communication, customer service, and selling skills.
  • Ability to lead and manage a team.
  • Strong problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.
Physical Requirements
  • Ability to use computers and other communication systems required.
  • Perform repetitive hand and arm motions.
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
  • Pull or push up to 75 lbs. on occasion.
  • Stand 100% of the time with occasional walking short distances.
What We Offer

Hannaford Supermarkets offers a competitive salary range of $27.25 per hour, as well as opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.



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