Customer Service Assistant Manager
2 weeks ago
Hannaford Supermarkets is a leading grocery retailer with a rich history dating back to 1883. We are committed to providing high-quality products and exceptional customer service to our communities.
Job SummaryWe are seeking a highly skilled and motivated Customer Service Assistant Manager to join our team. As a key member of our Front End Operations team, you will be responsible for ensuring seamless customer experiences and efficient store operations.
Key Responsibilities- Train and develop department associates to meet departmental needs
- Ensure compliance with company sanitation, safety, and food safety standards
- Supervise the effective operation of the office/service desk/kiosk/front end/bottle room
- Secure office and front-end cash drawers at all times when leaving it unattended
- Perform cashier and/or bagging functions, as needed
- Assist in conducting performance appraisals and service observations in accordance with company standards
- A high school graduate or equivalent preferred
- Strong understanding of store operations and merchandising techniques preferred
- Effective communication, customer service, and selling skills
- Must have effective interpersonal and organizational skills
- Desire and ability to lead and manage a team
- Ability to use computers and other communication systems required, performing all job functions
- Perform repetitive hand and arm motions
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
- Pull or push up to 75 lbs. on occasion
- Promote customer goodwill by role modeling and providing high standards in customer service
- Treat all associates with fairness, dignity, and respect
- Assist in managing the Front End operations in accordance with established department standard practices
Hannaford Supermarkets provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.
Salary range is between $27.25 Hrly.
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