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IT Systems Manager
2 months ago
Overview
Empower AI is a leading provider of AI solutions for government agencies. Our mission is to empower government leaders with the tools to elevate their workforce and drive meaningful transformation. With a proven track record of solving complex challenges in Health, Defense, and Civilian missions, we leverage our expertise to deliver a practical and sustainable path for clients to achieve transformation that is true to who they are, what they do, and how they work.
Responsibilities
Key Functions:
- Responsible for high-level, day-to-day operational maintenance, support, and upgrades for complex operating systems, workstations, and servers.
- Coordinates, directs, and performs complex software installations and upgrades to operating systems and layered software packages.
- Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures.
- Continually monitors and tunes multiple systems to achieve optimum performance levels.
- Interprets and/or discusses information with others, which involves terminology or concepts not familiar to many people; regularly provides advice and recommends actions involving rather complex issues.
- May resolve problems within established practices.
- Ensures workstation/server data integrity by evaluating, implementing, and managing appropriate software and hardware solutions of varying complexities.
- Ensures data/media recoverability by developing and implementing a schedule of system backups and database archive operations.
- Plans and implements the modernization of servers.
- Develops, implements, and promotes standard operating procedures and schedules.
- Conducts hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
- Develops and implements new standards, policies, and procedures.
- Works closely with Network and Systems Analysts to help determine and develop the systems that will be implemented.
- Leads and directs work of lower-level Systems Administrators.
Qualifications
Minimum Requirements:
- Bachelor's Degree or equivalent related experience.
- ITIL v4.
- IAT-II.
- Education/experience in one of the following: SQL, Windows Server 2016/2019, VMware, Linux.
Experience Required by Level:
- 13+ Years.
Physical Requirements:
This position requires the ability to perform the below essential functions:
- Sitting for long periods.
- Standing for long periods.
- Ambulate throughout an office.
- Ambulate between several buildings.
- Stoop, kneel, crouch, or crawl as required.
- Repeatedly lift and carry weight up to 25 pounds.
- Travel by land or air transportation 15%.