Store Manager in Training
4 weeks ago
Insomnia Cookies' Competitive Advantage:
- Market-leading hourly compensation
- Eligibility for quarterly store bonus
- Comprehensive benefits package available on the 1st day of the month after 90 days of employment
- $ monthly cellphone stipend
- 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
- Job stability with a rapidly growing and reputable company
- Achievable growth/promotion opportunities
- A dynamic team environment with FREE cookies on every shift
Key Responsibilities:
- Perform as Manager-on-Duty during scheduled shifts when the Store Ops Manager is not present.
- Supervise, train, and coach 2-5 team members engaged in both cookie sales and customer deliveries.
- Lead new hourly staff onboarding and initial training.
- Conduct initial interviews for potential new hires in the manager's absence.
- Support Store Ops Manager with ordering, inventory control, and scheduling.
- Hold staff accountable to Insomnia Cookies' standards (baking, uniform, company policies, etc.).
- Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service.
Requirements:
- At least 1 year of experience in a supervisory role within a restaurant or retail store
- Prior experience conducting in-person interviews of hourly support staff
- Prior Point of Sale (POS) systems experience
- Ability to utilize MS Office, Word, and our Applicant Tracking System
- Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs-Sun)
- Must be 18 years of age or older and have legal eligibility for employment in the United States
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