Store Manager
3 weeks ago
Job Title: Store Manager
Job Summary:
The Store Manager is responsible for overseeing the store's sales efforts and supervising the overall operation to ensure efficiency and profitability. This includes enforcing company policies, goals, and standards, as well as consistently communicating with the District Sales Manager and the Store Support Center.
Key Responsibilities:
- Manage and control store assets
- Direct and oversee sales efforts
- Monitor sales statistics, inventory, and expenses
- Consult with the District Sales Manager on policies and procedures
- Direct staff to ensure responsibilities and standards are met
- Mentor and cultivate a team of Sales Associates, Assistant Managers, and Managers in Training
- Carry out personnel recruiting, hiring, training, discipline, and evaluation
- Maintain store security
- Communicate with the District Sales Manager on inventory movement
- Provide information and follow through on marketing and advertising plans
- Stay aware of customer trends and competition
- Produce and give extraordinary customer service
- Protect company assets and financial information
Supervisory Responsibilities:
The Store Manager is responsible for managing subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training. This includes interviewing, hiring, and training employees, as well as planning, assigning, and directing work.
Qualifications:
- Bachelor's degree in business or a related field or equivalent experience
- Experience working in a retail environment, preferably in footwear and athletic apparel
- Experience in managing and cultivating a sales team
- 3-5 years of customer service experience
- Excellent interpersonal and communication skills
- Ability to work in a fast-paced environment
- Analytical thinker with demonstrated business acumen
- Ability to problem solve and juggle multiple tasks and priorities
- Strong commitment to customer service
- Strong leadership and communication skills
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