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Food Quality Assurance and Customer Experience Manager

4 weeks ago


Palm Beach Gardens, Florida, United States Chipotle Full time

At Chipotle, we are dedicated to serving great-tasting, high-quality food to our customers. As a Service Leader, you will play a critical role in ensuring that our food meets our high standards. Your responsibilities will include resolving food quality issues, supporting food safety, and helping to resolve customer incidents. You will also be responsible for monitoring crew breaks, shift changes, shift meetings, and line schedules to ensure a smooth and efficient service.



Responsibilities


  • Serve great-tasting, high-quality food to customers
  • Resolve food quality issues and support food safety
  • Help to resolve customer incidents and work to ensure positive customer experiences
  • Monitor crew breaks, shift changes, shift meetings, and line schedules
  • Develop and cross-train all front-of-house crew members


Why Join Our Team?

At Chipotle, we value our employees and offer a competitive salary and benefits package. Our Service Leaders are essential to our success, and we offer a range of opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about serving great food, we encourage you to apply.



Salary

The estimated salary for this role is $55,000 - $65,000 per year, depending on experience and location.



Benefits

Our benefits package includes health, dental, and vision insurance, 401(k) matching, and paid time off.



How to Apply

If you are a motivated and customer-focused individual who is passionate about serving great food, we encourage you to apply. Please submit your application, including your resume and a cover letter, to our online portal.