Maintenance Technician

4 weeks ago

Decatur, Georgia, United States MULTIFAMILY Full time
Maintenance Technician Job Description

Maintenance Technicians play a vital role in ensuring the quality and comfort of our residents' living spaces. As a key member of our multifamily team, you will be responsible for delivering exceptional customer service and maintaining the highest standards of maintenance and repair.

Key Responsibilities:
  • Prepare make-ready apartments, including painting, carpet repairs, cleaning, and general repairs, to provide a quality move-in experience for our residents.
  • Respond to resident requests in a timely and professional manner, ensuring their needs are met and their satisfaction is guaranteed.
  • Maintain knowledge of maintenance functions, including plumbing, HVAC, basic electric, general carpentry skills, painting, and snow removal (if applicable).
  • Ensure the cleanliness and safety of grounds, pools, hot tubs, common areas, and dog park amenities.
  • Participate in on-call scheduling to respond to after-hours emergencies and maintain a high level of customer satisfaction.
  • Report any maintenance concerns on vacant units, models, and common areas to the Maintenance Supervisor.
  • Perform maintenance as scheduled by the Maintenance Supervisor and adhere to safety procedures and protocols.
  • Stay up-to-date with state, local, and federal fair housing laws and regulations.
  • Attend and participate in training programs as required by Cushman and Wakefield.
  • Deliver superior customer service and represent the company in a professional manner at all times.
  • Maintain a high level of productivity and punctuality, reporting any tardiness or attendance issues to the immediate supervisor.
Requirements:
  • Valid Driver's license, EPA 60- Minimum Type II, and CPO or local city required certificate.
  • Ability to read and understand documents, including policy manuals, safety rules, operating and maintenance instructions.
  • Ability to compute rates, ratios, and percentages and prepare and interpret bar graphs.
  • Ability to deal with problems involving several known variables in situations of a routine nature.
  • Ability to utilize common sense understanding to carry out written, oral, or diagrammed instructions.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to write routine reports and correspondence.
  • Follow all safety procedures and protocols.
Education and Experience:
  • High School Diploma, GED, Trade, Technical, or Vocational school.
  • 1+ years of related experience.
Work Environment:

This role operates in a professional office environment, requiring regular use of standard office equipment and occasional travel between properties in varying weather conditions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time.

They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions.

The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery.

The employee must be able to travel up to 10% of the time. Travel may vary in frequency and duration.

The employee must demonstrate the ability to exert up to 100 pounds occasionally, and/or up to 100 pounds frequently, and/or up to 100 pounds of force constantly to lift, carry, push, pull, or move objects.

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