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Retail Sales Associate

2 months ago

Portland, Oregon, United States Duluth Trading Company Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Duluth Trading Company. As a Retail Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a positive shopping experience for our customers.

Key Responsibilities
  • Customer Service: Develop a deep understanding of our products and services to provide solution-oriented, friendly service to customers.
  • Product Knowledge: Stay up-to-date on product information, features, and benefits to effectively communicate with customers.
  • Sales and Promotions: Effectively communicate sales and promotions to customers, and execute email capture and other sales initiatives.
  • Store Operations: Assist with receiving, processing, and replenishing merchandise, maintaining merchandising and presentation standards, and ensuring the sales floor is customer-ready.
  • Cash Handling: Accurately and efficiently process all register transactions.
  • Teamwork: Collaborate with colleagues to achieve sales goals and provide exceptional customer service.
Requirements
  • Education: High school diploma or equivalent.
  • Experience: Retail experience preferred, but not necessary.
  • Skills: Excellent communication and listening skills, customer-centric approach, and ability to work in a fast-paced environment.
Work Environment

The Retail Sales Associate will work in a dynamic retail environment, interacting with customers, processing transactions, and maintaining store operations. The ideal candidate will be able to stand or walk for up to eight hours a day, frequently lift up to 20 pounds, and occasionally lift up to 40 pounds.

Benefits

Duluth Trading Company offers a competitive compensation package, including a 40% employee merchandise discount, 401K program with company match, and employee stock purchase plan.