Social Media Customer Service Specialist
1 week ago
Good Sportsman Marketing LLC is seeking a highly skilled Social Media Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for moderating user-generated content on our social media platforms, ensuring that all content meets our community guidelines.
Key Responsibilities:
- Review and classify user-generated content to ensure it meets our community guidelines.
- Communicate with users who may be violating our community guidelines via email.
- Contribute to team effort by accomplishing related results as needed.
- Monitor new posts made by group members and delete any that are not appropriate.
- Help respond to comments from customers where necessary.
Requirements:
- 2 years of experience in Customer Service.
- High school diploma or equivalent.
- Able to moderate sensitive and potentially offensive content.
- Consistent work history.
What We Offer:
- A dynamic and supportive work environment.
- The opportunity to work with a talented team of professionals.
- A competitive salary and benefits package.
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