Social Media Customer Service Specialist

1 week ago


Dallas, Texas, United States Good Sportsman Marketing LLC Full time
Job Title: Social Media Customer Service Specialist

Good Sportsman Marketing LLC is seeking a highly skilled Social Media Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for moderating user-generated content on our social media platforms, ensuring that all content meets our community guidelines.

Key Responsibilities:

  • Review and classify user-generated content to ensure it meets our community guidelines.
  • Communicate with users who may be violating our community guidelines via email.
  • Contribute to team effort by accomplishing related results as needed.
  • Monitor new posts made by group members and delete any that are not appropriate.
  • Help respond to comments from customers where necessary.

Requirements:

  • 2 years of experience in Customer Service.
  • High school diploma or equivalent.
  • Able to moderate sensitive and potentially offensive content.
  • Consistent work history.

What We Offer:

  • A dynamic and supportive work environment.
  • The opportunity to work with a talented team of professionals.
  • A competitive salary and benefits package.


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