Logistics Operations Supervisor

2 months ago


Kansas City, Missouri, United States Ryder Full time

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We are actively seeking a dedicated overnight Logistics Operations Supervisor for our Supply Chain Solutions division. This role is essential for overseeing our logistics team and ensuring efficient operations.

  • Pay Type: Exempt / Salary paid Twice Per Month
  • Annual Salary Pay: $65,000 - $70,000 per year based on experience
  • Schedule: Sunday through Thursday 10:30 pm - 7:30 am. Our client-driven account dictates our delivery schedule, which may include a 6-day work week during peak seasons. Additional hours and days may be required to meet business demands.

At Ryder, we pride ourselves on being a leader in logistics solutions, serving both Fortune 500 companies and innovative startups. We offer a dynamic work environment that provides diverse experiences and opportunities for advancement within a respected Fortune 500 organization.

Benefits of joining our team include:

  • Medical, Dental, and Vision Benefits starting at 30 Days
  • 401 (K) Savings Plan with company match
  • Discounted employee stock purchase options
  • Valuable employee discounts on tools, vehicles, appliances, travel, and more
  • Paid holidays and Paid time off within your first year
  • Up to 12 weeks of paid maternity leave

Role Overview

The Logistics Operations Supervisor will report to the Manager and is responsible for supervising, coordinating, and overseeing logistics operations while providing coaching, development, and training to a team of approximately 30 drivers. The ideal candidate will identify opportunities for improvement in facilities, equipment, and processes, ensuring that staff performance meets established standards and business objectives are achieved.

Key Responsibilities

  • Direct and manage the work of drivers to enhance productivity and ensure safe, timely deliveries to our valued customers.
  • Exercise managerial judgment to make informed daily operational decisions impacting the business.
  • Oversee customer delivery commitments, including managing driver time-off requests, equipment maintenance, and traffic delays.
  • Encourage optimal driver performance and satisfaction by monitoring wait times, addressing complaints, and determining appropriate compensation when necessary.
  • Ensure timely payroll processing for drivers through effective communication with the payroll department.
  • Manage accurate billing for all trips as required.
  • Utilize daily checklists to verify compliance with company goals (KPIs) and confirm all fundamental tasks are completed.
  • Maintain driver files and ensure compliance with DOT regulations.
  • Build rapport and motivate drivers based on performance metrics.
  • Other duties may be assigned as needed.

Additional Responsibilities

  • Perform other duties as assigned.

Skills and Qualifications

  • Commitment to organizational goals
  • Strong planning and results-oriented skills
  • Effective leadership and motivational abilities
  • Excellent interpersonal communication skills
  • Ability to thrive in a diverse team environment
  • Strong verbal and written communication skills
  • High degree of initiative and independence
  • Ability to maintain professional relationships across all organizational levels
  • Flexibility and self-motivation in a fast-paced environment
  • Capable of multitasking, highly organized, with excellent time management skills
  • Detail-oriented with strong follow-up practices

Qualifications

  • High School diploma/GED required
  • One (1) year or more experience in transportation, warehouse, or distribution environment preferred
  • 0 to One (1) year of direct supervisory/leadership experience required

DOT Regulated: No

Customer Logistics Manager: Chance- Ryder. 116. Leaders in Logistics



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