Logistics Operations Supervisor

4 weeks ago


Kansas City, Missouri, United States Ryder Full time
Job Summary

Under the guidance of the Manager, the Driver Supervisor is responsible for overseeing the logistics operations, providing coaching and development to staff members, and ensuring the facility, equipment, and processes are optimized for maximum productivity and safety.

Key Responsibilities
  • Manage and direct the work of drivers to achieve safe, on-time delivery to customers while balancing driver performance.
  • Make informed daily operational decisions to drive business success.
  • Manage customer delivery commitments, including driver time off requests, equipment maintenance, and traffic delays.
  • Monitor and address driver complaints, grievances, and performance issues, including determining additional pay when necessary.
  • Ensure prompt payroll processing and accurate billing for all trips.
  • Compute daily checklists to verify compliance with company goals and regulations.
  • Manage driver files and ensure DOT regulations are met.
  • Build rapport, coach, and motivate drivers based on their performance.
Requirements
  • H.S. diploma/GED required.
  • One year or more experience in transportation, warehouse, or distribution environment preferred.
  • 0-1 year direct supervisory/leadership experience required.
About Ryder

Ryder is a leading logistics company that provides supply chain solutions to Fortune 500 businesses and startups. We offer a diverse work environment, advancement opportunities, and a range of benefits, including medical, dental, and vision benefits, 401(k) savings plan, and employee discounts.



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