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Membership Sales Representative
2 months ago
We are seeking a highly motivated and results-driven Membership Sales Associate to join our team at Stretch Zone - 1132. As the face of our studio, you will be responsible for driving membership sales, providing exceptional customer service, and building strong relationships with our members and guests.
Key Responsibilities- Membership Sales: Drive membership sales to each guest who visits our studio, ensuring a seamless and welcoming experience.
- Customer Service: Provide top-notch customer service by greeting every guest with a smile, scheduling appointments, answering phone calls, and addressing member concerns.
- Member Retention: Follow our daily operation guides, provide consistent follow-ups, and promote the value of practitioner-assisted stretching to drive member retention.
- Sales Culture: Maintain and reinforce our positive sales culture, contributing to a fun and fast-paced environment where everyone thrives.
- Sales Leadership: Develop and implement strategies to increase sales, encourage add-on sessions, and improve sales skills.
- Previous Sales Experience: A background in sales, preferably in a customer-facing role, is highly desirable.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to connect with guests and members from diverse backgrounds.
- Time Management: Strong time management and multitasking skills, with the ability to prioritize tasks and meet deadlines.
- Team Player: A team player with a positive attitude, who can work collaboratively with colleagues to achieve sales goals.
- Customer Focus: A customer-centric approach, with a focus on delivering exceptional service and building strong relationships.
- Competitive Compensation: A competitive salary and bonus structure, based on performance.
- Benefits Package: A comprehensive benefits package, including dental insurance, health insurance, and paid time off.
- Opportunities for Growth: Opportunities for professional growth and development, with a focus on sales skills and leadership development.