Dining Services Manager

1 week ago

Big Rapids, Michigan, United States Ferris State University Full time
Job Title: Dining Assistant Manager

Ferris State University is seeking a highly skilled and experienced Dining Assistant Manager to join our team. As a key member of our Dining Services department, you will play a crucial role in ensuring the smooth operation of our food service facilities.

Job Summary:

The Dining Assistant Manager will assist in managing all aspects of production and service of food in assigned units. This includes ensuring compliance with departmental policies and procedures, directing and training departmental staff, and monitoring Dining Service employees to ensure compliance with contract and employment policies and practices.

Key Responsibilities:
  • Assist in managing all aspects of production and service of food in assigned units.
  • Ensure compliance with departmental policies and procedures.
  • Direct and train departmental staff.
  • Monitor Dining Service employees to ensure compliance with contract and employment policies and practices.
  • Ensure that the overall unit operation is meeting established standards in the areas of customer service/satisfaction, safety, quality, efficiency, timeliness, cleanliness, and attractiveness.
  • Maintain current knowledge of policies, procedures, and bargaining unit agreements.
  • Implement policies and procedures for the administration and operating of Dining Services.
  • Respond to problems arising from customer complaints, personnel, staffing, scheduling, food preparation, etc.
  • Review menus, requisitions, supplies, and production records, making forecasts and changes as needed.
  • Balance cash drawers and maintain sales records.
  • Prepare appropriate reports.
  • Ensure cash handling complies with University policies and procedures.
  • Monitor all POS systems.
  • Assist in multiple locations as needed.
  • Manage the scheduling, training, and supervision of unit employees.
  • Supervise the maintenance, repair, and security of unit facility and equipment.
  • Participate in meetings with other Dining Services administrators.
  • Ensure compliance with franchise policies and procedures.
  • Reports to the Retail Dining Services Manager.
  • Maintain the confidentiality of designated information.
  • Carry out supervisory responsibilities in accordance with University policies and applicable laws.
  • Demonstrate an understanding of diversity, equity, and inclusion, especially in working relationships with students, faculty, staff, and community members.
  • Support, promote, and develop university student enrollment and retention initiatives.
  • Any other duties assigned within the position classification area.
  • Must obtain ServeSafe certification within 6 months of hire.
  • Support, promote, and develop University student enrollment and retention initiatives.
  • Work weekend and/or evening shifts as assigned.
  • Operate university motorized vehicles in a safe manner while performing job duties.
Requirements:
  • Associate's degree in Food Service Management or related field or four years of additional full-time required experience in lieu of post-secondary education.
  • Two years of food service experience, including recent supervisory responsibilities.
  • Required Licenses and Certifications: Serve Safe certification.
Preferred Qualifications:
  • Associated Degree preferred.
  • Culinary experience preferred.
  • Recent supervisory experienced preferred.
How to Apply:

To apply, please submit your cover letter and resume to [insert contact information].

Ferris State University is an equal opportunity employer and welcomes applications from diverse candidates.

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