Service Supervisor at Calvin University

2 weeks ago


Grand Rapids, Michigan, United States Creative Dining Services Full time
About the Role

We are seeking a dedicated and experienced Service Supervisor to join our team at Calvin University. As a key member of our dining services team, you will be responsible for ensuring smooth operations and exceptional customer experiences.

Key Responsibilities
  • Supervise serving lines and train new service employees to maintain precise portion control.
  • Provide friendly and helpful service to customers, addressing any concerns promptly and courteously.
  • Communicate effectively with production and front-of-house staff regarding any issues and assist the Service Manager with various aspects of service and scheduling.
  • Assist in setting up serving lines, creating signage for special events, and decorating the front of the house to enhance the customer experience.
Requirements
  • Two-year minimum experience in front of house supervision.
  • College degree preferred but not necessary.
  • Thrives in dynamic, fast-paced settings.
  • Basic computer knowledge.
Benefits
  • Bonus opportunities: All full-time hourly positions are eligible for quarterly bonus opportunities.
  • Paid time off: Start accruing PTO on your very first day.
  • Insurance: Medical, dental, vision and several other supplemental insurance options available, including employer-paid life insurance.
  • Free meals: Enjoy a free meal for every shift worked.
  • And more.
Work Schedule
  • Hours: Monday - Friday, limited weekends.
  • 1st and 2nd shift available.
  • Pay Range: $17-19.


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