Dining Experience Ambassador
1 day ago
Overview
Sheraton Memphis Downtown is a renowned hotel located in the heart of downtown Memphis, Tennessee, offering an exciting and dynamic work environment. As a job applicant, joining our team means being part of a trusted Marriott brand known for its Southern charm, exceptional service, and prime location in the city.
The hotel offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and rewarding career path. We are committed to creating a guest-centric work culture that values teamwork, professionalism, and outstanding guest experiences. Employees can expect to work in a fast-paced and dynamic environment, where they can showcase their skills, grow their career, and be part of a team that delivers exceptional service to guests.
Responsibilities:
- Greet guests with a warm and friendly demeanor, ensuring a positive first impression.
- Guide guests through the menu, providing recommendations and answering any questions.
- Take accurate food and beverage orders and relay them to the kitchen and bar.
- Serve food and beverages in a timely and professional manner, ensuring presentation and quality meet our high standards.
- Anticipate guest needs and provide personalized service to enhance their dining experience.
- Clear tables and maintain a clean and organized dining area.
- Process guest payments and handle cash transactions accurately.
- Collaborate with the kitchen and bar staff to ensure smooth coordination and exceptional service delivery.
Benefits:
- A competitive salary of $45,000 per year.
- Three Tiers of Medical Coverage.
- Dental & Vision Coverage.
- 24/7 Teledoc service.
- Free Maintenance Medications.
- Pet Insurance.
- Hotel Discounts.
- Tuition Reimbursement.
- Paid Time Off (vacation, sick, bereavement, and Holidays).
- 401K Match.
We offer a unique entrepreneurial management style and owners mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. Our benefits package is designed to enrich the lives and well-being of our team members and their families. With a focus on delivering exceptional service to our guests, we strive to create a work environment that values teamwork, professionalism, and outstanding guest experiences.
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