Dining Experience Ambassador

1 day ago


Memphis, Tennessee, United States Sheraton Memphis Downtown Full time

Overview

Sheraton Memphis Downtown is a renowned hotel located in the heart of downtown Memphis, Tennessee, offering an exciting and dynamic work environment. As a job applicant, joining our team means being part of a trusted Marriott brand known for its Southern charm, exceptional service, and prime location in the city.

The hotel offers a range of employment opportunities, from guest services to food and beverage, providing a diverse and rewarding career path. We are committed to creating a guest-centric work culture that values teamwork, professionalism, and outstanding guest experiences. Employees can expect to work in a fast-paced and dynamic environment, where they can showcase their skills, grow their career, and be part of a team that delivers exceptional service to guests.

Responsibilities:

  • Greet guests with a warm and friendly demeanor, ensuring a positive first impression.
  • Guide guests through the menu, providing recommendations and answering any questions.
  • Take accurate food and beverage orders and relay them to the kitchen and bar.
  • Serve food and beverages in a timely and professional manner, ensuring presentation and quality meet our high standards.
  • Anticipate guest needs and provide personalized service to enhance their dining experience.
  • Clear tables and maintain a clean and organized dining area.
  • Process guest payments and handle cash transactions accurately.
  • Collaborate with the kitchen and bar staff to ensure smooth coordination and exceptional service delivery.

Benefits:

  • A competitive salary of $45,000 per year.
  • Three Tiers of Medical Coverage.
  • Dental & Vision Coverage.
  • 24/7 Teledoc service.
  • Free Maintenance Medications.
  • Pet Insurance.
  • Hotel Discounts.
  • Tuition Reimbursement.
  • Paid Time Off (vacation, sick, bereavement, and Holidays).
  • 401K Match.

We offer a unique entrepreneurial management style and owners mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. Our benefits package is designed to enrich the lives and well-being of our team members and their families. With a focus on delivering exceptional service to our guests, we strive to create a work environment that values teamwork, professionalism, and outstanding guest experiences.



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