Technical Service Representative

3 weeks ago


Salem, Oregon, United States Pacific Office Automation Full time
About Pacific Office Automation

Pacific Office Automation is a leading document imaging and technology dealer with over 40 years of success in office equipment sales/service. We have grown to over thirty branches located in ten western states, offering great relationships with top manufacturers.

Job Overview

We are seeking a Field Service Technician to join our service team at our Salem, OR office. This role offers an estimated salary of $65,000 - $90,000 per year, depending on experience.

Key Responsibilities
  • Troubleshoot and repair office equipment, including copiers, printers, fax machines, etc.
  • Provide high-quality technical support to our customer base.
  • Communicate with customers to ensure satisfaction.
  • Develop options to solve unusual problems.
  • Manage time, resources, and territorial considerations.
Requirements
  • Mechanical and electrical mindset.
  • Experience and training with Canon, Ricoh, HP, Xerox, and other manufacturers is a plus.
  • Strong computer knowledge.
Benefits
  • Advancement and growth into leadership roles.
  • Team-player environment.
  • Medical/Dental/Vision/Life insurance plans.
  • Matched 401k.
  • PTO, Vacation, Sick Leave.
  • FSA/HSA programs.
  • Company car for work and personal use.


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