Accounting and Guest Service Specialist

1 week ago


Metairie, Louisiana, United States Blue Sky Hospitality Solutions Full time

Job Overview

We are seeking a highly skilled Accounting and Guest Service Specialist to join our team at Blue Sky Hospitality Solutions. This role will be responsible for balancing and auditing room revenue, assisting in the preparation of daily management reports, and ensuring accurate accounting of hotel revenues and expenses.

About the Role

This is a full-time position requiring regular attendance and flexibility to work varied shifts, including weekends and holidays. The ideal candidate will have excellent customer service skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities

  • Balance and audit room revenue, cashier's reports, and guest accounts for accuracy.
  • Assist in the preparation of daily management reports and supporting documents.
  • Provide exceptional customer service to guests, handling requests, inquiries, and complaints promptly and professionally.
  • Maintain complete knowledge of hotel features, services, and policies.
  • Ensure work area is clean and clear of debris or objects that can obstruct job duties.

Requirements

  • A high school diploma or equivalent is required; a college degree is preferred.
  • Previous hotel front desk and Marriott brand experience is preferred.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Excellent communication and problem-solving skills.

Benefits

  • A competitive salary range of $40,000-$60,000 per year.
  • Opportunities for professional growth and development within the company.
  • A dynamic and supportive work environment.

Salary: $50,000 - $55,000 per year

Original Language Code: en



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