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Commercial Operations Supervisor
2 months ago
Position Summary:
Oversee daily operational activities including the organization and allocation of work orders, ensuring timely completion of all tasks each week.
Key Responsibilities:
- Supervise inventory management of window cleaning tools and confirm their operational status.
- Manage commercial client accounts and liaise with customer representatives.
- Handle financial transactions, including payments and deposits.
- Lead a team of cleaners, conducting performance evaluations, disciplinary actions, and recognition initiatives.
- Oversee the recruitment, onboarding, and training processes for window cleaning staff.
- Conduct weekly safety training sessions for the cleaning team and maintain records of safety incidents.
- Strategically expand the commercial customer base through proactive sales outreach and follow-up communications.
- Perform window cleaning tasks regularly as part of operational duties.
Physical Demands:
- Ability to remain on feet for extended periods.
- Capable of lifting weights up to 60 lbs.
- Proficient in repetitive hand, wrist, and arm movements.
- Able to work with arms raised overhead.
- Capacity to bend and squat to ground level.
- Comfortable working in varying temperatures from 0 to 110 degrees.
- Competent in assembling, lifting, and climbing ladders up to 30 feet.
Qualifications:
- Strong organizational abilities.
- Previous experience in a management role is advantageous.
- Excellent interpersonal skills with a knack for motivating team members.
- Ability to prioritize tasks and delegate responsibilities effectively.
- Strong verbal and written communication skills.
- Team-building expertise.
- Experience in sales or customer service is preferred.
- Capable of training others.
- Must possess a valid driver's license and reliable transportation, along with liability car insurance.
Benefits Offered:
- Paid Time Off
- Employee Benefits
- No evening or weekend shifts
- Competitive salary with bonus potential
- Provided uniforms