Customer Service Delivery Station Associate

5 days ago


San Jose, California, United States Amazon Full time
About the Role

We are seeking a highly skilled and customer-focused Delivery Station Liaison to join our team at Amazon. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their packages are delivered on time and with a smile.

Key Responsibilities
  • Communicate with customers directly, in-person, via phone, and via email to resolve issues and provide support.
  • Empathize with and prioritize customer needs, upholding company values and respecting every customer interaction.
  • Resolve issues and set appropriate expectations with customers, consistently composing grammatically correct and concise written responses.
  • Approach problems logically and with good judgment to ensure the appropriate customer outcome.
  • Make quick and effective decisions on behalf of the customer, working a flexible full-time schedule.
  • Perform tasks that require physical effort, including carrying, lifting, pushing, and pulling up to 49 pounds, standing and walking for up to 12 hours, and working in a loud environment.
About the Team

Our customer service team is dedicated to providing exceptional support to our customers, and we're looking for a team member who shares our passion for delivering outstanding customer experiences. As a Delivery Station Liaison, you will be part of a dynamic team that is committed to making Amazon the most customer-centric company on Earth.

Requirements
  • High school diploma or equivalent.
  • Previous experience in customer service.
  • Ability to effectively prioritize work time to ensure efficiency.
  • Experience with Windows Operating Systems and Microsoft Outlook.
  • Familiarity with multiple web browsers, database searching, and instant messenger tools.
Preferred Qualifications
  • Bachelor's degree or equivalent work-related experience.
  • Proficiency in verbal and written communication skills.
  • Experience in understanding performance metrics and developing them to measure progress against key performance indicators.
  • Experience working on a merchandising/brand ambassador team for a nationally recognized consumer brand.


  • San Jose, California, United States Amazon Delivery Service Full time

    About the Role:We are seeking a highly motivated and reliable Delivery Driver to join our team at Amazon Delivery Service. As a Delivery Driver, you will be responsible for delivering packages to customers in a safe and timely manner.Key Responsibilities:Drive an Amazon-branded vehicle to deliver packages to customersEnsure packages are delivered to the...

  • Delivery Associate

    2 weeks ago


    San Jose, California, United States SV Delivery LLC Full time

    **Job Title: Driver Helper****Job Summary:**SV Delivery LLC is seeking highly motivated and detail-oriented individuals to join our delivery team as Driver Helpers. As a Driver Helper, you will play a crucial role in ensuring the efficient delivery of Amazon packages to customers in your community.**Key Responsibilities:**Loading and unloading packages from...


  • San Jose, California, United States Speedway Full time

    Join the Rebel team for spontaneity and growth in your next role. Customer Service Associates pay between $16 - $19 per hour. Why Join Our Team?Family owned and operated for over 30 years, we understand the service station business. We are a community-centered, value-oriented, and steadfast in serving our customers. Join the Rebel Team today for spontaneity...


  • San Jose, California, United States Goodyear Full time

    Position: Hourly Sales Associate - Entry LevelCompany: GoodyearGoodyear is a leader in the tire service and retreading industry, operating numerous Commercial Tire Centers and Truck Care Centers across the nation. Our commitment to 'SERVICE EXCELLENCE ALWAYS' ensures that we provide both large-scale commercial fleets and local businesses with top-notch...


  • San Jose, California, United States Fjällräven Full time

    About the RoleFjällräven is seeking a Sales Associate to join our retail team in San Jose, CA. As a Sales Associate, you will be responsible for promoting our core values and supporting retail operations.Key ResponsibilitiesAssist customers with education and demonstrations of our productsEmbody our brand values and promote a positive customer...


  • San Diego, California, United States Pilot Freight Service Full time

    Position Title: Customer Service 1Job Category: Stations-WestRequisition Number: CUSTO004437Job Overview:Pilot Freight Services is in search of a dedicated Customer Service 1 to join our team.Key Responsibilities:Maintain consistent and precise communication with customers, cartage agents, and internal personnel.Provide accurate rate quotations for...


  • San Diego, California, United States DPDHL Full time

    What makes DHL great? Our People We know each employee'sindividual contributions make us the #1 Express Delivery and Logistics Companyin the world.Start YOUR career with DHL today...DHL Express has an opening for aStation Service Manager at our San Diego ,CA location. The Station Services Manager will provide operational management and support to ensure...


  • San Jose, California, United States Amazon Full time

    Position OverviewAs a Customer Service Associate at Delivery Station, you will play a crucial role in enhancing the customer experience by providing immediate, hands-on assistance within our logistics environment. Your efforts will ensure that customers receive their packages punctually and as promised.Key ResponsibilitiesIn this role, you will be...


  • San Jose, California, United States Next IT Full time

    Overview:A fulfilling position where you can truly impact customer experiences, supported by competitive compensation and benefits.Position Type: Part-timeKey Responsibilities:What will you be doing? – The Details- Deliver exceptional customer service while adhering to all safety guidelines.- Facilitate a seamless flow of clients through the reception...


  • San Jacinto, California, United States Walmart Full time

    Job OverviewFuel associates play a vital role in ensuring the smooth operation of our fuel stations. Their primary responsibilities include:Providing exceptional customer service to fuel customersProcessing fuel transactions and handling customer paymentsStocking shelves and maintaining the cleanliness of the fuel stationPerforming tasks that require...


  • San Diego, California, United States Pilot Freight Service Full time

    Position Title: Customer Service Representative - Part-TimeJob Category: Stations-WestRequisition Number: CUSTO03826Overview:Pilot Freight Services is looking for a dedicated part-time Customer Service Agent to join our team.Key Responsibilities:Maintain consistent and precise communication with customers, cartage agents, and other personnel.Provide accurate...


  • San Jose, California, United States The Save Mart Companies Full time

    Become a Part of Our Dynamic Team We are thrilled to present an opening for the role of Customer Service Associate at The Save Mart Companies. In this position, you will play a vital role in our operations, delivering outstanding service to our valued customers and enhancing the overall performance of our establishment. This entry-level role is perfect for...

  • Station Attendant

    7 days ago


    San Mateo, California, United States Compass Group, North America Full time

    Job SummaryAs a Station Attendant with Compass Group, North America, you will play a vital role in delivering exceptional food service experiences to our guests. We are seeking a highly motivated and customer-focused individual to join our team.Key Responsibilities:Guest Service: Greet guests in a timely and friendly manner, ensuring a positive first...


  • San Jose, California, United States AIT Worldwide Home Delivery Full time

    Job Overview:We are seeking skilled contractors to join our team at AIT Worldwide Home Delivery. As a contractor, you will be responsible for delivering, assembling, and repairing consumer goods at customer homes.Job Type: ContractCompensation: Potential earnings range from $40,000 to $100,000 or more, depending on volume, location, and contract work...


  • San Jose, California, United States Graniterock Full time

    **Job Summary**This position is responsible for driving sales growth and ensuring the delivery of short- and long-term business objectives for Graniterock Trucking.**Key Responsibilities**- Promote Graniterock safety initiatives and ensure a safe working environment to achieve zero safety incidents.- Serve as the primary customer contact for material orders...


  • San Francisco, California, United States sulekha Full time

    Position: Cashier and Tandoori ChefOverview: We are seeking a dedicated individual for the role of Cashier and Tandoori Chef at Sulekha. This position combines customer service with culinary expertise, ensuring a seamless dining experience for our patrons.Key Responsibilities:Cashier Duties: Manage transactions efficiently and provide excellent customer...

  • Sales Associate

    2 weeks ago


    San Jose, California, United States Goodyear Full time

    Position: Sales Associate - Entry LevelCompany: GoodyearGoodyear is a leader in the tire service and retreading industry, operating over 200 Commercial Tire Centers and Truck Care Centers across the nation. Our commitment to 'SERVICE EXCELLENCE ALWAYS' drives us to provide exceptional service to both large commercial fleets and local businesses.Role...

  • Delivery Associate

    5 days ago


    San Jose, California, United States Papa John's - Bagpiper Full time

    Job OverviewPapa John's - Bagpiper is seeking a skilled Delivery Driver to join our team. As a key member of our operations team, you will be responsible for ensuring the timely and safe delivery of our products to customers.Key ResponsibilitiesPre-delivery vehicle preparation and familiarization with the delivery areaQuality control and accuracy checks on...

  • Sales Associate

    1 week ago


    San Jose, California, United States 7-Eleven Full time

    We are seeking highly motivated and customer-focused individuals to join our team as Sales Associates at our San Jose location. As a Sales Associate, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide excellent customer service,...

  • Sales Associate

    2 days ago


    San Jose, California, United States 7-Eleven Full time

    We are seeking highly motivated and customer-focused individuals to join our team as Sales Associates at our San Jose location. As a Sales Associate, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide excellent customer service,...