Risk Management and eCommerce Fraud Senior Manager
4 weeks ago
Key Responsibilities:
Manage risk analysts across locations and set long-term strategy and vision for the Risk management organization
Lead daily/weekly/monthly assessment of risk monitoring rules to evaluate effectiveness, identify enhancements to improve fraud detection capabilities, and reduce false positives
Continuously evaluate Samsung's platform for risk factors and develop strategies to manage them through data analysis and models
Provide leadership to the risk management function, including goal setting for the risk analysts and program manager within the organization
Partner with operations, business, product, engineering, and vendor teams to develop, modify, and implement risk management programs
Facilitate weekly Risk assessment meetings with all stakeholders and identify areas of improvement
Responsible for performing analysis of fraud trends and patterns to identify opportunities for process and systemic improvements to optimize risk/return tradeoffs
Develop risk mitigation strategies to support the different channels within Samsung's digital platform
Requirements:
MBA or Masters or in Analytics, Statistics, or other quantitative field preferred, Bachelors in Engineering, Mathematics, or other quantitative field
Required 5+ years of experience of fraud and risk assessment, analysis and management for e-Commerce, consumer financial services etc.
5+ years of hands-on experience in operations or business intelligence
2+ years of people management experience
SQL experience
Experience creating process flows, procedural documentation, and business reporting to include KPI measurement
Experience in an eCommerce and/or Digital Marketing environment
Familiarity with building reports and visualizations using Tableau (or similar BI tools)
Strong problem-solving ability
Excellent communication and data presentation skills
Experience managing teams across global regions
We thank all applicants for their interest. However, only those qualified individuals who closely meet the qualifications of the position will be contacted. The details of the position are only a summary, other duties may be assigned as necessary.
Background Check and Drug Screen may be required.
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