Medical Administrative Assistant

4 days ago


Bloomington, Indiana, United States FYZICAL Therapy and Balance Centers Full time
Job Summary

FYZICAL Therapy and Balance Centers is seeking a highly skilled Medical Administrative Specialist to join our team in Monroe, LA. As the first point of contact for our patients, this role is crucial to our daily operations.

Key Responsibilities
  • Schedule appointments and coordinate evaluations, ensuring seamless communication with patients and physicians.
  • Manage scheduling rules and protocols to optimize patient flow and minimize wait times.
  • Provide exceptional customer service, responding to patient inquiries and resolving issues promptly.
  • Collect and process patient data, including new patient intake information and referrals.
  • Verify insurance coverage and process payments, ensuring accurate and timely billing.
  • Communicate effectively with the Client Care Specialist Manager and clinicians to ensure smooth scheduling and patient arrival.
Requirements
  • High school diploma or equivalent required.
  • Valid driver's license and reliable transportation.
  • Excellent communication and multitasking skills, with a focus on attention to detail.
  • Positive attitude, good work ethic, and empathy towards patients in need.
  • Ability to prioritize tasks, manage time efficiently, and meet commitments.
  • Friendly and outgoing personality with a pleasant disposition.
About FYZICAL Therapy and Balance Centers

We are a champion team of therapists dedicated to changing the PT industry through non-traditional, individualized treatment plans. As a Medical Administrative Specialist, you will be part of a dynamic team that values growth, advancement opportunities, and state-of-the-art technology.



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