Service Desk Analyst I: Hrly FT
2 days ago
We are seeking a highly skilled Service Desk Analyst to join our team at Firelands Health. As a key member of our IT department, you will be responsible for providing technical support and assistance to our staff and users of our systems.
Key Responsibilities- Install and maintain desktop application software, desktop hardware, and related components.
- Develop and deliver training programs to orient new employees and enhance the skills of existing employees.
- Maintain application and network security, and monitor network infrastructure.
- Provide instruction and advice to staff members from external departments, including Management and Administrative team members.
- Communicate directly with vendors to resolve problems.
- Associate's Degree in a related field, or 2 years of equivalent career experience.
- Hardware certification, or Microsoft Windows and/or Microsoft Office certification, is a plus.
- Demonstrates willingness, ability, and availability to attend training as requested by supervisor or manager.
- Demonstrates ability to implement learned skills and abilities through 'on the job' efforts and/or professional certifications.
- Achieves professional certifications as requested by manager or supervisor in accordance with all Firelands training policies and procedures.
As a Service Desk Analyst at Firelands Health, you will have the opportunity to work in a dynamic and supportive environment. We offer competitive pay, excellent benefits, tuition assistance, retirement plan matching, recognition program, local discounts, and a stable work environment.
Our team is committed to providing exceptional service to our patients and staff. We are looking for a skilled and dedicated individual who is passionate about delivering high-quality technical support and assistance.
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Service Desk Analyst I: Hrly FT
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Sandusky, Ohio, United States Firelands Health Full timeJob SummaryWe are seeking a highly skilled Service Desk Analyst I to join our team at Firelands Health. As a key member of our IT department, you will be responsible for providing top-notch technical support to our staff and ensuring the smooth operation of our desktop applications and hardware.Key ResponsibilitiesInstall, maintain, and troubleshoot desktop...
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