Creative Retail Support Professional

4 days ago


Alexandria, Virginia, United States Michaels Stores Full time
About Michaels

Michaels is the best place for all things creative, operating over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca.

">Job Overview

We are seeking a creative and enthusiastic individual to join our retail store environment team as a Creative Retail Support Professional. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting visual merchandising efforts.

Key Responsibilities
  • Provide outstanding customer service, respond to customer inquiries, and resolve issues promptly.
  • Maintain a clean and organized store environment, including dusting, vacuuming, and sanitizing surfaces.
  • Participate in visual merchandising efforts to ensure visually appealing store displays.
  • Engage with customers, answer questions, and provide recommendations on products.
  • Process transactions accurately, handle cash and credit card payments, and operate a point-of-sale system.
  • Maintain knowledge of products, services, and promotions to effectively communicate with customers.
  • Collaborate with team members to achieve sales goals, meet productivity standards, and maintain store appearance.
  • Attend training sessions, meetings, and events to enhance skills and stay up-to-date on company policies and procedures.
Requirements
  • High school diploma or equivalent required.
  • Previous retail experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, weekends, and holidays.
Compensation

$17.00 - $19.00 per hour (based on location and experience).



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