Retail Sales Operations Manager

5 days ago


Alexandria, Virginia, United States Marlo Furniture Full time
Marlo Furniture: Sales Manager in Training Opportunity

We are seeking a highly skilled professional to join our team as a Sales Manager in Training at Marlo Furniture. This role offers a unique chance to develop your skills and knowledge in retail sales operations, with opportunities for growth and advancement.

Estimated Salary: $55,000 - $65,000 per year, depending on experience.

About the Role

This position involves managing sales staff, achieving maximum growth and optimum profits from sales through metrics, and ensuring overall operations of assigned retail location run smoothly. The successful candidate will be responsible for interviewing, hiring, and training sales representatives, planning and directing work, appraising performance, and addressing complaints and resolving problems.

  • Support sales staff on the floor by continually coaching, motivating, and training on a daily basis.
  • Handles escalated inquiries from sales staff or front office.
  • Thorough knowledge of policies and procedures.
  • Observes sales associates to ensure daily duties are performed and gives concise feedback for continuous improvement.
  • Conducts sales meetings to discuss new items, modifications, price updates, discontinued items, and upcoming promotions.
  • Develops individual sales goals and monitors and tracks traffic flow.
  • Monitors the UP system and reports and discusses sales goals and issues with Store Manager.
  • Provides reports and schedules sales floor to ensure full coverage.
  • Reviews all sales orders on a daily basis and ensures merchandise is prepared in accordance with sales promotion events.
  • Ensures sales staff conducts themselves in a professional manner that is appealing to visitors, customers, and other associates.
Requirements

To be considered for this role, you should have:

  • Two to four years management experience in retail sales or a related field.
  • Previous knowledge of retail store operations, sales concepts, or merchandising.
  • A Bachelor's degree or equivalent in Business, Finance, or a related field is preferred but not required.
Benefits

We offer a range of benefits to support your career development and well-being, including:

  • Medical, dental, vision, life insurance, disability benefits, including dependent coverage.
  • Paid vacation.
  • Recognition and reward programs.
  • 401(k) retirement savings plan.
  • Generous employee purchase policy.


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