Client Support Associate
2 months ago
Join our team at Domino's Franchise as we seek enthusiastic individuals to enhance our customer service experience.
Core Responsibilities for All Team Members:
- Utilize all operational equipment effectively.
- Organize and store ingredients from delivery zones to storage areas and preparation spaces.
- Prepare menu items according to established standards.
- Handle and process customer orders received via telephone.
- Conduct inventory checks and complete necessary documentation.
- Maintain cleanliness of equipment and the work environment on a daily basis.
Training: Comprehensive orientation and on-the-job training will be provided.
Communication Abilities:
- Capable of understanding and providing accurate written instructions.
- Effective verbal communication skills for interacting with customers and colleagues to manage orders both over the phone and in person.
Key Skills and Functions:
- Proficient in basic mathematical calculations.
- Ability to provide accurate monetary change.
- Strong verbal, written, and telephone skills for order processing.
- Coordination skills to perform precise movements swiftly and accurately.
- Competence in entering orders using a computer keyboard or touch screen.
Work Environment:
Potential Exposures Include:
- Various weather conditions, temperature fluctuations within the store, exposure to fumes, dust, confined spaces, hot surfaces/tools, sharp objects, and moving mechanical components.
Sensory Requirements:
- Effective communication, auditory perception, visual acuity, depth perception, and the ability to distinguish between varying temperatures.
Work Temperament: Involves directing tasks, performing repetitive duties, collaborating with others, managing stress, adhering to quality standards, engaging with customers, analyzing information, and making informed decisions.
Qualifications: Candidates must be at least 16 years of age.
Physical Demands:
- Activities include standing, walking, sitting, lifting, carrying, pushing, climbing, bending, crouching, reaching, and performing hand tasks.
Tools and Equipment Utilized: Includes writing instruments, computers, telephones, calculators, and food preparation tools.
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