Customer Support Associate

2 months ago


Joint Base Pearl HarborHickam, United States Domino's Franchise Full time

Join our dynamic team at Domino's Franchise

Key Responsibilities for All Team Members:

  • Utilize all necessary equipment effectively.
  • Transfer supplies from the delivery area to storage, workstations, and coolers.
  • Prepare food items as per standards.
  • Handle and process customer orders via phone.
  • Conduct inventory checks and complete relevant documentation.
  • Maintain cleanliness of equipment and the work environment on a daily basis.

Training: Comprehensive orientation and on-the-job training will be provided.

Communication Proficiencies:

  • Ability to understand and provide accurate written instructions.
  • Effective verbal communication skills for interacting with customers and colleagues to fulfill orders both over the phone and in person.

Essential Skills and Functions:

  • Competence in basic arithmetic operations.
  • Capability to provide accurate monetary change.
  • Strong verbal, written, and telephone skills for order processing.
  • Coordination skills to execute precise movements swiftly and accurately.
  • Proficiency in entering orders using a computer keyboard or touch screen.

Work Environment:

Potential Exposures:

  • Various weather conditions, temperature fluctuations, fumes, dust, confined spaces, hot surfaces/tools, sharp objects, and moving machinery.

Sensory Requirements:

  • Effective communication, auditory skills, visual acuity, depth perception, and the ability to distinguish between varying temperatures.

Temperament Requirements: Ability to direct activities, perform repetitive tasks, work independently and collaboratively, manage stress, adhere to quality control standards, engage with people, analyze data, and make informed decisions.

Qualifications: Candidates must be at least 16 years of age.

Physical Demands:

  • Engagement in standing, walking, sitting, lifting, carrying, pushing, climbing, bending, crouching, reaching, and manual tasks.

Tools and Equipment: Utilization of writing instruments, computers, telephones, calculators, and kitchen tools.



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