Receptionist/Client Service Associate

5 days ago

New York, New York, United States Oppenheimer & Co. Full time
Job Title: Receptionist/Client Service Associate

Oppenheimer & Co. Inc. is seeking a dynamic and personable Receptionist/Client Service Associate to join our office in Chrysler East. This role is a key stakeholder in our primary goal of creating a world-class experience for our employees and guests.

Responsibilities:
  • Welcome and greet visitors and employees, determine the nature and purpose of their visit, and direct or chaperone them to specific destinations.
  • Main point of contact for visitors, providing services such as coat/luggage storage, direction to restrooms, and beverage services.
  • Manage the calendar for all conference rooms in the conference center space.
  • Answer telephone calls, direct or screen them, and provide information, take messages, or schedule appointments.
  • Add visitors to the building security website portal.
  • Arrange catering with approved vendors and maintain cleanliness in the conference room.
  • Maintain a professional environment in the reception area.
  • Request technology support for the conference center.
  • Oversee the use of conference center space and escalate issues.
  • Perform administrative duties such as scanning, photocopying, faxing, filing, collating, and creating mailing labels.
  • In-room technology support.
  • Provide general administrative support, including creating, maintaining, and editing documents, spreadsheets, files, and presentations.
  • Assist with CSA-related ad hoc projects as requested.
Requirements:
  • Bachelor's degree required.
  • Excellent written, visual, and verbal communication skills.
  • Strong interpersonal skills with a focus on teamwork.
  • Super attention to detail, organization, and ability to adapt quickly to change.
  • Series 7 and 63/65 (or 66) or strong desire to attain.
  • 1-2 years of experience in financial services.
  • Professional presentation skills.
  • High degree of proficiency with technology, including MS Office products (Word, Excel, PowerPoint, and Outlook) and Zoom/WebEx.
  • Team player with an energetic, positive disposition seeking growth and opportunity to expand the role.
  • Ability to handle all situations with diplomacy.
Compensation:

The current base salary offered for this role is $50,000.00 per year. Certain positions are eligible for additional forms of compensation, such as discretionary bonus.

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