Nighttime Hospitality Director

3 weeks ago


Fort Collins, Colorado, United States Marriott Fort Collins, Colorado Full time
Job Description
The Marriott Fort Collins, Colorado is seeking a skilled Night Manager to manage our Front Office operations during evening hours. As a key member of our team, you will be responsible for ensuring profitability, controlling costs, and maintaining high-quality standards to deliver unparalleled guest satisfaction.

Main Responsibilities:
  • Lead Front Office operations, including staffing, training, discipline, scheduling, and performance monitoring.
  • Manage guest complaints, adhering to company guidelines.
  • Monitor and control room reservations, Front Office systems, supplies inventory, scheduling, forecasting, and department budget to maximize revenue.
  • Prepare and present financial reports, including rate and availability calendars.
  • Communicate effectively with guests and employees, both verbally and in writing.

Qualifications:
To succeed in this role, you should possess excellent leadership skills, a strong ability to analyze complex data, and the capacity to motivate and develop your team members. Proficiency in using computer systems, particularly those related to registration, reservations, and backup systems, is also essential. A thorough understanding of mathematical concepts and the ability to interpret numbers accurately is crucial.

Salary and Benefits:$58,000 - $68,000 per year, plus benefits such as medical, dental, and vision insurance, vacation and holiday pay, same-day pay, employee assistance program, career growth opportunities, and more.

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