Customer Service Representative
2 weeks ago
We are seeking a highly skilled and customer-focused Customer Service Associate to join our team at WesBanco Bank Inc.
Key Responsibilities:- Provide exceptional customer service via phone, chat, and email, resolving customer inquiries and issues in a timely and professional manner.
- Learn and maintain knowledge of deposit, loan, and digital banking services, as well as other banking products.
- Meet or exceed agent metric standards for calls handled, adherence to schedule, and customer satisfaction.
- Work collaboratively with other departments to resolve customer issues and improve customer experiences.
- Perform general clerical duties, including operating departmental equipment, filing, answering phones, and handling detail work.
- High school diploma or equivalent required; minimum of one year of banking or financial services experience preferred.
- Previous contact center experience a plus.
- Strong communication and interpersonal skills, with the ability to work effectively in a team environment.
- Ability to work in a fast-paced environment, with a strong attention to detail and organizational skills.
- Flexibility to work a variety of shifts, including evenings and weekends, as needed.
- Competitive hourly rate of $17.00-$20.00, with opportunities for overtime and shift premium pay.
- 17 days of paid time off, 5 days of short-term disability, and 11 annual paid holidays.
- Excellent benefits package, including medical, dental, and vision insurance, as well as 401(k) with employee match.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
-
Customer Service Representative
1 week ago
Bowie, Maryland, United States Petroleum Marketing Group, Inc. Full timeWe are seeking a highly skilled Customer Service Representative to join our team at Petroleum Marketing Group, Inc. The ideal candidate will have excellent communication skills, a passion for delivering outstanding customer service, and the ability to work in a fast-paced environment.The Customer Service Representative will be responsible for receiving cash...
-
Customer Service Representative
5 days ago
Bowie, Maryland, United States Giant Food Full timeJob Summary:As a Customer Service Representative at Giant Food, you will be responsible for providing exceptional customer service to our valued customers. You will be the face of our company, ensuring that every customer interaction is positive and memorable. Your role will involve assisting customers with their shopping needs, answering questions, and...
-
Customer Service Representative
2 weeks ago
Bowie, Maryland, United States Target Full timeCustomer Service Role at TargetWe're looking for a Customer Service Representative to join our team at Target. As a Guest Advocate, you'll create a welcoming experience for every guest, every time. Your role will involve making connections with guests through friendly and genuine conversation, welcoming them into self-checkout, and providing assistance as...
-
Customer Service Representative
1 week ago
Bowie, Maryland, United States Domino's Pizza LLC Full timeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for delivering exceptional customer experiences. Key responsibilities include greeting customers, taking orders, and maintaining a clean and organized store environment. You will also be expected to work effectively with our Point of Sale system to ensure accurate orders. If...
-
Customer Service Representative
2 weeks ago
Bowie, Maryland, United States Aurora Technical Systems, LLC Full timeJob SummaryAurora Technical Systems, LLC is seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will have a strong background in healthcare billing and insurance claims processing.Key ResponsibilitiesHandle in-bound telephone call volumes to meet or exceed established performance targetsTriages calls in an efficient...
-
Customer Service Representative
1 week ago
Bowie, Maryland, United States Pottery Barn Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a positive and engaging store environment.Key ResponsibilitiesProvide...
-
Customer Service Representative
2 days ago
Bowie, Maryland, United States PNC Financial Services Group Full timeWelcome to PNC Financial Services Group, a leading provider of financial services in the United States. We are seeking a highly skilled and motivated Customer Service Representative to join our team.Job SummaryAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. As a Customer Service Representative, you will...
-
Bowie, Maryland, United States Cinawaye Elivert - State Farm Agency Full timeJob OverviewWe are seeking a highly motivated and licensed professional to join our team as a Customer Service Sales Representative. As a key member of our State Farm Agency, you will play a crucial role in helping our business grow through value-based conversations and exceptional customer experiences.Responsibilities include:Building and maintaining strong...
-
Customer Service Representative
1 week ago
Bowie, Maryland, United States WesBanco Full timeCustomer Service Associate RoleThe Customer Service Associate is a vital member of the WesBanco contact center team. This role is responsible for responding to and resolving inbound customer requests related to bank products and services. As a key point of contact, the Customer Service Associate plays a crucial role in delivering exceptional customer...
-
Customer Service Representative
3 weeks ago
Bowie, Maryland, United States WesBanco Full timeCustomer Service Associate RoleThe Customer Service Associate is a vital member of the WesBanco contact center team. Their primary responsibility is to respond to and resolve inbound customer requests related to bank products and services.Key Responsibilities:Respond to customer inquiries and concerns in a timely and professional mannerResolve customer...
-
Customer Service Representative
1 month ago
Bowie, Maryland, United States WesBanco Full timeCustomer Service Associate RoleThe Customer Service Associate is a vital member of the WesBanco contact center team. Their primary responsibility is to respond to and resolve inbound customer requests related to bank products and services.Key Responsibilities:Respond to customer inquiries and concerns in a timely and professional mannerResolve customer...
-
Customer Service Representative
1 week ago
Bowie, Maryland, United States WesBanco Bank Inc. Full timeCustomer Service Associate Job DescriptionThis role is a member of the WesBanco contact center, responsible for responding to and resolving inbound customer requests related to bank products and services. The primary interaction a customer may have with the bank for support, providing professional and courteous customer support.Key Responsibilities:Respond...
-
Customer Service Representative
2 weeks ago
Bowie, Maryland, United States Giant Food Full timeJob Title: Cashier and Customer Service SpecialistWe are seeking a skilled and friendly Cashier and Customer Service Specialist to join our team at Giant Food. As a key member of our front-end team, you will be responsible for providing exceptional customer service, handling transactions, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
2 months ago
Bowie, Maryland, United States Wawa Full timeCustomer Service Associate Role at WawaWe are seeking a skilled Customer Service Associate to join our team at Wawa. As a key member of our retail team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and maintaining a clean and organized store environment.Key Responsibilities:Greet and assist customers...
-
Customer Service Representative
2 weeks ago
Bowie, Maryland, United States Walgreens Full timeJob SummaryAs a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. Your key responsibilities will include registering sales on assigned cash registers, providing customers with courteous, fair, friendly, and efficient checkout service, and recommending items for sale to...
-
Customer Service Representative
4 days ago
Bowie, Maryland, United States WesBanco Bank, Inc. Full timeJob Summary:The Customer Service Associate is a key member of the WesBanco contact center team. This role is responsible for providing exceptional customer service and support to our clients through various communication channels, including phone, chat, and email. The ideal candidate will possess excellent communication and interpersonal skills, with the...
-
Customer Service Representative
1 week ago
Bowie, Maryland, United States Harris Teeter Full timeHarris Teeter Job OverviewWe are seeking a skilled Bagging and Customer Service Specialist to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Take excellent care of customers by satisfying their needs and...
-
Customer Service Representative
1 week ago
Bowie, Maryland, United States Best Buy Full timeKey Responsibilities: Greet and welcome customers in a friendly manner Use acquired skills and knowledge to recommend products and services Assist customers with sales orders, returns, and exchanges Serve as a brand ambassador Contribute to profitable growthAbout the Role:As a Sales Associate at Best Buy, you will be part of a dynamic team that provides...
-
Customer Service Representative
5 days ago
Bowie, Maryland, United States J. Jill Full timeKey Responsibilities:As a Sales Associate at J. Jill, you will be responsible for creating a positive customer experience by greeting customers promptly and genuinely, and re-engaging appropriately. You will also build customer loyalty by creating genuine connections with customers, guiding them to looks that flatter, and assisting them in building great...
-
Customer Service Associate
4 days ago
Bowie, Maryland, United States Family Dollar Full timeCustomer Service Representative RoleAt Family Dollar, we are seeking a skilled Customer Service Representative to join our team. Key responsibilities include:Providing exceptional customer service to ensure a positive shopping experience.Greeting customers and assisting with the selection of merchandise.Completing cash register transactions and answering...