Service Advisor
3 weeks ago
Audi Long Beach is seeking a skilled Service Advisor to provide exceptional customer service and ensure a seamless experience for our clients. As a key member of our team, you will be responsible for preparing repair orders, communicating with customers, and promoting the sale of labor, parts, and accessories.
Key Responsibilities- Prepare accurate repair orders, verifying warranty and service contracts, and reviewing with clients.
- Identify mechanical problems through fact-finding questions and interactive visual inspections, arranging road tests as necessary.
- Promote the sale of labor, parts, and accessories by explaining estimates and obtaining approval for work.
- Provide timely updates on service repairs and maintain high levels of customer service and client retention.
- Valid driver's license and clean driving record.
- Previous experience as a Service Advisor is preferred.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Paid time off.
- 401(k) plan with matching.
- Flexible spending account.
- Professional development assistance.
- Life insurance.
- Employee assistance plan.
- Disability insurance.
The expected total annual earnings for this position range from $106,400 to $124,300, including hourly pay, commissions, overtime, and benefits. Employees will be paid commissions based on performance, with a minimum wage of $16.00 for non-sales work and rest periods.
Audi Long Beach offers a dynamic work environment that fosters productivity, creativity, and personal and professional growth. We are an Equal Opportunity Employer and are committed to attracting, nurturing, and retaining the most talented individuals in the industry.
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