Service Advisor
3 days ago
Velocity Vehicle Group is seeking a skilled Service Advisor to join our team in Fontana, CA. As a Service Advisor, you will be responsible for providing exceptional customer service, processing paperwork, and ensuring our customers receive the best answer to their questions.
Key Responsibilities- Greet customers and obtain detailed information on their vehicle
- Process paperwork and update customers throughout the repair process
- Proactively support all customer interactions
- Ensure accurate data and information is always considered
- Proactively work to assist others in achieving the organization's objectives
- Continually learn about product updates, features, and accessories to better assist customer needs
- Comply with all safety policies and procedures
- Customer service oriented
- Good typing ability
- Great organizational skills
- Excellent communication, problem-solving, and sales skills
- Excellent interpersonal skills to interact professionally with customers, vendors, and staff
- Ability to efficiently manage and follow up with orders
- Ability to manage, prioritize, and stay organized
- Proficient computer skills with the ability to learn new software
- Hourly $22-$30 depending on experience and qualifications
- Plus Commission
- Full Time position
- Must be able to pass post-offer drug test and physical
Velocity Vehicle Group is an equal opportunity employer. We prohibit discrimination and harassment of any type and afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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