Automotive Floor Plan Manager

2 months ago

Clarksburg, West Virginia, United States Westlake Financial Services Full time

About Westlake Financial Services

Westlake Financial Services is a leading provider of inventory financing solutions for independent and franchise dealerships. Our company is committed to delivering exceptional customer service and innovative financing products that meet the unique needs of our clients.

Job Summary

We are seeking an experienced Area Manager to join our team. The successful candidate will be responsible for overseeing all sales activities, inventory financing, and account development within their assigned region. This role requires strong leadership and communication skills, as well as a deep understanding of the automotive industry and its various sectors.

Key Responsibilities

  • Build and maintain relationships with customers to increase their use of our line of credit and identify and mitigate account risk and collections pre and post default.
  • Grow the portfolio by collecting new dealer applications, including timely follow-up on new leads and referrals.
  • Achieve goals and performance targets by driving revenue and maximizing profitability through prudent account management, controlled growth, and risk mitigation.
  • Educate customers on desired account and audit performance, self-service options, and best practices, and coach them to ensure compliance with company policies and expectations.
  • Collect and analyze customer financial information and various internal reports, scorecards, and dashboards to assess and monitor dealer performance and address with the dealer as appropriate to drive growth and manage risk.
  • Support the Risk department with post and pre-default risk mitigation.
  • Serve as a fiduciary for the company, identifying and reporting to the company any material information or internal non-compliance with company policies, attempted or actual fraud upon the company, or any other circumstance that may require identification and reporting to protect the company.
  • Document notes and all activities and client interactions through various company CRSs as required by the company.
  • Create synergies throughout all Hankey Group companies.
  • Perform all other duties as assigned.

Requirements

  • Bilingual (English, Spanish)
  • Knowledge of the automotive industry (various sectors)
  • Strong financial acumen with working knowledge of key financial tools and terminology
  • Strong presentation, verbal, and written communication skills
  • Strong interpersonal skills with ability to interact with clients, collaborate with internal team members, and external partners at various levels within the organization
  • Strong time management skills with ability to manage deadlines
  • Strong negotiation and collection skills
  • Strong analytical and problem-solving skills
  • Ability to work independently and in a remote environment
  • Proficient in Excel, Word, PowerPoint, Outlook, and Teams
  • BA/BS in related field and 3 years of related experience; or an equivalent combination of education and work-related experience
  • 2+ years related experience in finance, sales, account management, and/or collections required
  • Travel: Greater than 25% with some overnight travel required
  • Ability to travel, fly, drive
  • Ability to sit and stand for extended periods of time
  • Valid driver's license required for this position

Benefits

  • Medical, Dental, and Vision benefits
  • Life Insurance and Long-term disability plans
  • Flexible Spending Account
  • 401K matching
  • Employee Stock Ownership Program in a $ Billion Company, plus company matching
  • Wellness Programs
  • Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
  • Career Path Opportunities
  • Discounts on Parks, Museums, Movie Tickets, and Attractions
  • Annual Flu Shot
  • Paid Vacations Days
  • Paid Sick days
  • Paid holidays
  • HGym (available in our Los Angeles, CA & Dallas,TX office)
  • Rental Car Discounts, Dell Member Purchase Program
  • UKG Wallet

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