Automotive Service Consultant

5 days ago


Shelburne Falls, Massachusetts, United States The Automaster Full time
Job Summary

We are seeking an experienced Automotive Service Advisor to join our team at The Automaster. As a key member of our service department, you will be responsible for delivering exceptional customer experiences while ensuring seamless communication between customers and technicians.

Key Responsibilities:

  • Service scheduling and customer consultation to ensure timely completion of repairs
  • Generate and complete repair orders, collect payment for work performed, and maintain accurate records
  • Effectively communicate with technicians to provide detailed information for diagnosis and vehicle repairs
  • Assist in managing loaner vehicle fleet and maintain a clean and organized work environment
  • Maintain a professional appearance and adhere to company policies and procedures

Requirements:

  • Strong written and verbal communication skills, with ability to effectively interact with customers and technicians
  • A clean and valid driver's license, with ability to travel locally as needed
  • Computer literacy and basic typing skills, with proficiency in industry-specific software
  • Able to bend, lift, and physically perform duties in the scope of this position

Compensation: $45,000 - $60,000 per year, depending on experience



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