Automotive Support Specialist

3 weeks ago


Shelburne Falls, Massachusetts, United States Almartin Volvo Cars Full time
Join Almartin Volvo Cars and become part of a dynamic team dedicated to delivering exceptional customer experiences. As a Service Advisor, you will be responsible for greeting customers, obtaining their information, and clearly communicating vehicle symptoms. Your expertise will be essential in determining recommended maintenance and preparing accurate estimates for labor and parts.

To succeed in this role, you must possess exceptional customer service and communication skills, be team-oriented and self-motivated, with excellent time management abilities. A proven record of achieving exceptional customer satisfaction is crucial, along with past experience as a service advisor or assistant lane manager. Computer skills and a willingness to learn new programs are also required.

The estimated salary for this position is $55,000 - $70,000 per year, depending on experience. Benefits include competitive pay, flexible working hours, medical, dental insurance, a 401k plan with match after six months of employment, paid time off, vacation, short/long term disability, and life insurance. The schedule consists of an 8-hour shift, Monday through Friday.
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