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Car Rental Operations Manager

2 months ago

Buford, Georgia, United States CSYG INC AVIS CAR RENTAL Full time
Job Summary

CSYG INC AVIS CAR RENTAL is seeking a highly skilled Car Rental Manager to oversee the rental department and ensure seamless operations. As a key member of our team, you will be responsible for managing rental inventory, providing exceptional customer service, and driving sales growth.

Key Responsibilities
  • Manage the rental department, overseeing all rental operations and ensuring timely and efficient service.
  • Maintain accurate records of rental inventory and customer information through data entry and analysis.
  • Provide top-notch customer service by assisting customers with their rental needs and resolving issues in a timely and satisfactory manner.
  • Utilize sales techniques to promote rentals and upsell additional products or services, driving revenue growth and customer satisfaction.
  • Negotiate rental terms and agreements with customers, leveraging strong negotiation skills to achieve mutually beneficial outcomes.
  • Collaborate with other departments to ensure smooth operations and customer satisfaction, fostering a positive and productive team environment.
  • Conduct regular inventory checks and maintain proper stock levels, ensuring optimal rental availability and minimizing losses.
Requirements
  • Previous experience in a customer service or retail sales role, with a strong track record of success.
  • Excellent communication and negotiation skills, with the ability to interact effectively with customers and colleagues.
  • Ability to manage multiple tasks and prioritize workload effectively, ensuring timely completion of tasks and projects.
  • Proficient in data entry and analysis, with a strong understanding of rental operations and customer needs.
  • Sales management experience is a plus, with a proven ability to drive revenue growth and customer satisfaction.
Note

This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by management, while maintaining the highest standards of customer service and operational excellence.