Automotive Sales Development Center Professional

6 days ago


Stockton, California, United States Mataga Automotive, Inc. Full time
Mataga Automotive, Inc. Opportunity

We are seeking a highly motivated and experienced Sales Business Development Center (BDC) Representative to join our team at Mataga of Stockton.

About the Role

This is a full-time position that involves monitoring and following up with potential customers via leads in various forms. The ideal candidate will have excellent customer service skills, strong communication abilities, and a passion for the automotive industry.

Job Description

As a Sales BDC Representative, you will be responsible for:

  • Establishing and maintaining relationships with former customers
  • Maintaining records of customer interactions and follow-ups
  • Contacting internet leads and responding to inquiries
  • Determining each customer's vehicle needs through active listening
  • Familiarizing yourself with call and email scripts to ensure consistency and professionalism
  • Scheduling and confirming appointments with customers
  • Conducting surveys to gauge customer satisfaction
Requirements

To be successful in this role, you must possess:

  • A high school diploma or equivalent
  • Excellent customer service and communication skills
  • The ability to multitask and prioritize tasks effectively
  • Strong organizational and time management skills
  • A valid driver's license and a sales license (or the ability to obtain one upon hiring)
Work Environment

This position is based at Mataga of Stockton, located at 3261 Auto Center Circle, Stockton, CA 95212. You will work primarily in an office setting but may occasionally spend time outdoors or in other areas of the dealership.

Estimated Salary Range

$40,000 - $60,000 per year, depending on experience and qualifications.



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