Guest Services Representative

1 month ago


Low Moor, Virginia, United States Avantic Lodging Enterprises Full time
Job Summary

Avantic Lodging Enterprises is seeking a highly skilled Guest Services Agent to join our team. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.

Key Responsibilities:

  • Register guests and process room reservations
  • Provide information about hotel services, facilities, and local attractions
  • Handle guest inquiries and resolve issues in a timely and professional manner
  • Work effectively in a fast-paced environment and maintain a positive attitude
  • Collaborate with other departments to ensure seamless guest experience

Requirements:

  • High school diploma or equivalent required
  • Previous experience in customer service or hospitality industry preferred
  • Excellent communication and problem-solving skills
  • Ability to work a variety of shifts, including evenings and weekends

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, please submit your application today.


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