Guest Services Representative
1 month ago
Avantic Lodging Enterprises is seeking a highly skilled Guest Services Agent to join our team. As a Guest Services Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.
Key Responsibilities:
- Register guests and process room reservations
- Provide information about hotel services, facilities, and local attractions
- Handle guest inquiries and resolve issues in a timely and professional manner
- Work effectively in a fast-paced environment and maintain a positive attitude
- Collaborate with other departments to ensure seamless guest experience
Requirements:
- High school diploma or equivalent required
- Previous experience in customer service or hospitality industry preferred
- Excellent communication and problem-solving skills
- Ability to work a variety of shifts, including evenings and weekends
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
How to Apply:
If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, please submit your application today.
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