Front-End Associate

7 days ago

Princeton Illinois, United States Sullivan's Foods Full time
Job Summary

We are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Sullivan's Foods. As a key member of our front-end team, you will be responsible for providing exceptional service to our guests, ensuring a positive shopping experience, and upholding the high standards of our company.

Key Responsibilities
  • Provide remarkable guest service at the Guest Service Counter, offering convenient and specialty products and services.
  • Support the front-end team by assisting with cashiering, bagging, and running money order machines, electronic payment machines, and postal machinery.
  • Assist guests with returned merchandise, overrings, and overcharges, ensuring a smooth and efficient resolution process.
  • Conduct cashier accuracy audits and provide low-level troubleshooting and/or inform store management of problem areas.
  • Provide backup services to employees in all areas of responsibility, including Guest Services, cashiering, bagging, and pushing carts.
  • Support the Guest Service Manager and Senior Guest Service Manager in their absence.
Requirements
  • We believe that building a team of people with different backgrounds, beliefs, experiences, and perspectives inspires fresh thinking and opens us up to new possibilities.
  • We are an EEO/AA Employer - All qualified individuals, including minorities, females, veterans, and individuals with disabilities are encouraged to apply.
What's In It For Me

Our remarkable employees strive to inspire happiness, healthy living, and simplicity one guest at a time. With a vibrant and fun work environment, ongoing opportunities for career growth, and generous benefit packages, Coborn's offers a bright future for all employee owners.

We're proud to offer a variety of benefits to both our full-time and part-time employees, including:

  • A 10% Employee Discount (for the employee and their immediate household)
  • Get Paid Daily with DailyPay – for employees who would like access to their pay before payday, we offer this great benefit
  • Paid Time Off (PTO/Vacation)
  • Paid Holidays & - 1⁄2 time for hours worked on a company-recognized Vacation
  • Paid Military Leave
  • Employee Health & Wellness Programs, Challenges, and Resources – to assist our team members live a life of wellbeing
  • Employee Assistance Program (EAP) – unlimited phone access to legal, financial, and work-life services and up to five free in-person counseling sessions, per situation/issue, per year.
  • Tools, resources, and opportunities for Career Growth & Development
  • 401(k) plan options – we also match up to 20% of the first 5% contributed
  • Participation in our Employee Stock Ownership Program (ESOP) – yes, we're employee-owned. Our team members benefit from the success of the company through this company-sponsored benefit
  • Additional Voluntary Benefits – such as Vision, Accident, and Critical Illness Insurances

As a member of our team, you can also expect:

  • Flexible scheduling - We understand that many of our employees are trying to juggle school, practice, family time, errands, and personal hobbies, all with only about 16 hours of awake time in a day.
  • Recognition - We celebrate a culture of recognition, encouraging employees to recognize and thank one another for remarkable behavior. We even have an app for that
  • Growth Opportunities - We're always looking for motivated, high-potential employees who want to be part of our next generation of leaders. There are opportunities to grow within our company to positions you may not yet even know exist.

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