Customer Service Specialist

1 week ago


Hugo, Oklahoma, United States Wal-Mart Stores , Inc. Full time

Role Overview

The Customer Service Specialist plays a critical role in delivering exceptional customer experiences at our HUGO, OK location. This position is responsible for providing personalized support to customers, responding to their inquiries, and resolving any issues that may arise.

Key Responsibilities:

  • Provide exceptional customer service by responding to customer inquiries and resolving issues in a timely and professional manner
  • Process transactions accurately and efficiently using a cash register or mobile device
  • Maintain a clean and organized store environment, including shelving, displays, and receiving areas
  • Participate in visual merchandising and product display initiatives to create an engaging shopping experience
  • Collaborate with colleagues to achieve sales goals and improve customer satisfaction

Requirements:

  • High school diploma or equivalent required; some college coursework or certification preferred
  • Excellent communication and interpersonal skills
  • Able to work flexible hours, including evenings, weekends, and holidays
  • Ability to lift up to 50 pounds and stand for long periods

Benefits:

  • Competitive hourly wage range: $14.00 - $26.00 per hour
  • Performance-based incentives and bonuses
  • Opportunities for career advancement and professional growth
  • Comprehensive benefits package, including medical, dental, and vision coverage

Location: HUGO, OK

Estimated Salary: $18.25 - $22.75 per hour



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