Healthcare Operations Coordinator

7 days ago


Hugo, Oklahoma, United States MSCCN Full time
About the Role: We are seeking a highly skilled Healthcare Operations Coordinator to join our team at Humana. In this role, you will be responsible for contributing to the administration of utilization management, performing basic administrative and clerical tasks, and providing non-clinical support to ensure best treatment options for members. The successful candidate will have excellent verbal and written communication skills, working knowledge of MS Office, and the ability to multitask and prioritize tasks effectively.

The ideal candidate will have a minimum of 1 year of healthcare or clinical experience, preferably in a managed care organization. They should also possess a strong understanding of medical terminology and/or ICD-10 codes, with the ability to work effectively in a remote environment using electronic medical record and documentation programs.

As a Healthcare Operations Coordinator, you will play a vital role in supporting our team's efforts to provide high-quality care to our members. If you are passionate about delivering exceptional customer service and are committed to excellence in all aspects of your work, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
* Complete inbound and outbound provider calls to answer UM-related questions and prepare authorization requests for clinical review
* Document calls and attach clinical information to member medical records
* Create and send out written correspondence
* Collaborate with multiple roles/departments/providers/team members
* Use your skills to make an impact

What We Offer:
* A competitive salary of $37,200 - $51,200 per year
* Comprehensive benefits package, including health benefits, paid time off, holidays, volunteer time, and recognition pay
* Opportunities for professional growth and development, including tuition assistance and scholarships for eligible dependents
* A supportive and inclusive work environment that values diversity and promotes work-life balance

How to Apply:
If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, please submit your application for this exciting opportunity.

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