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Server Representative

2 months ago


Auburn, Massachusetts, United States BJ's Restaurants Full time
About the Role

We are seeking a skilled Server to join our team at BJ's Restaurants. As a Server, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.

Responsibilities
  • Deliver Exceptional Customer Service: Provide attentive and courteous service to our guests, ensuring their needs are met and exceeded.
  • Manage Table Service: Take orders, serve food and beverages, and handle payments in a timely and efficient manner.
  • Upsell and Promote: Offer recommendations and promotions to increase sales and enhance the guest experience.
  • Maintain a Clean and Safe Environment: Ensure the dining area and restrooms are clean and well-maintained, adhering to health and safety standards.
Requirements
  • Experience: 2+ years of full-service, high-volume, casual dining restaurant experience.
  • Skills: Excellent communication and cash-handling skills, ability to work in a fast-paced environment, and a genuine passion for delivering exceptional customer service.
  • Age: 21 years of age or older.
About Us

BJ's Restaurants is a leading casual dining restaurant chain, known for our high-quality food, extensive beer selection, and exceptional customer service. We are committed to providing a positive and inclusive work environment for our team members, and we offer competitive pay, benefits, and opportunities for advancement.