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Sales and Revenue Generation Specialist

3 weeks ago

Dallas, Texas, United States Warwick Hotel Full time
Key Responsibilities
  • Solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, site inspections, and written communication.
  • Process all incoming reservations received via rooming lists, mailed or in-house correspondence, housing bureau forms.
  • Review rooming lists for accuracy in format and billing, and ensure prompt processing.
  • Block special request reservations and suites, and monitor accuracy of group blocks.
  • Provide exceptional customer service to guests, including answering questions and resolving complaints independently.

To succeed in this role, you must possess basic computational ability, as well as budgetary analysis skills. You should also have strong computer skills, including accounting programs, Microsoft Word, Excel, and Opera.