IT Support Solutions Specialist
1 month ago
We are seeking a highly skilled IT Support Solutions Technician to join our team at K2 Staffing, LLC. As a key member of our technical support team, you will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently.
Key Responsibilities
- Provide technical support to clients via phone, email, and on-site visits.
- Troubleshoot and resolve technical issues with desktops, laptops, servers, and other IT equipment.
- Install and configure new hardware and software.
- Perform routine maintenance tasks, such as updating software and checking system metrics.
- Collaborate with other technical teams to resolve complex technical issues.
Requirements
- 4+ years of experience in a technical support role.
- Strong knowledge of Microsoft desktop and server operating systems, as well as Active Directory.
- Ability to troubleshoot and resolve technical issues in a timely and efficient manner.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
What We Offer
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and growing company.
- A collaborative and supportive work environment.
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