Member Frontline Associate

1 month ago

Augusta, Maine, United States Sam's Club Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Member Frontline Associate. As a key member of our front-end team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our members.

Key Responsibilities
  • Provide exceptional customer service by greeting and thanking members, answering their questions, and resolving any issues or concerns they may have.
  • Process member purchases, handle returns, and maintain a clean and organized sales floor.
  • Work effectively in a fast-paced environment, juggling multiple tasks and responsibilities while maintaining a positive attitude and a smile.
  • Participate in sales and marketing events, promote Sam's Club products and services, and encourage membership renewals.
  • Collaborate with colleagues to achieve sales goals and maintain a high level of customer satisfaction.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Strong communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer
  • Competitive hourly wage and performance-based bonus awards.
  • Health benefits, including medical, vision, and dental coverage.
  • 401(k) and stock purchase plans.
  • Paid time off, including PTO, parental leave, and bereavement leave.
  • Opportunities for career growth and professional development.
Why Join Our Team?

At Sam's Club, we are committed to providing our members with an exceptional shopping experience. As a Member Frontline Associate, you will have the opportunity to make a real difference in the lives of our members and be part of a dynamic and supportive team. If you are a customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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