Member Frontline Associate

2 months ago


Augusta, Maine, United States Sam's Club Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Member Frontline Associate. As a key member of our front-end team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our members.

Key Responsibilities
  • Provide exceptional customer service by greeting and thanking members, answering their questions, and resolving any issues or concerns they may have.
  • Process member purchases, handle returns, and maintain a clean and organized sales floor.
  • Work effectively in a fast-paced environment, juggling multiple tasks and responsibilities while maintaining a positive attitude and a smile.
  • Participate in sales and marketing events, promote Sam's Club products and services, and encourage membership renewals.
  • Collaborate with colleagues to achieve sales goals and maintain a high level of customer satisfaction.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work effectively in a team environment and adapt to changing priorities.
  • Excellent communication and problem-solving skills.
  • Ability to stand for long periods and lift up to 25 pounds.
What We Offer
  • Competitive hourly wage range of $16.00 to $23.00.
  • Performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
  • Opportunities for career growth and development within the company.
  • A fun and dynamic work environment with a team-oriented culture.


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