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Customer Service Representative
1 month ago
At Atrium, we're passionate about delivering exceptional customer experiences. As a Customer Service Associate, you'll play a vital role in ensuring our clients receive top-notch support.
Client Overview:
Our client, a leading consumer products company, is seeking a skilled Customer Service Associate to join their team. The ideal candidate will possess excellent communication skills, a strong customer focus, and the ability to multitask in a fast-paced environment.
Responsibilities:
Provide exceptional customer service via phone and email
Respond to customer inquiries in a timely and professional manner
Utilize customer feedback to improve service delivery and enhance the overall customer experience
Collaborate with the team to resolve customer issues and provide solutions
Requirements:
2+ years of customer service experience or a related field
Excellent verbal and written communication skills
Ability to work in a team environment and prioritize tasks effectively
Strong knowledge of CRM systems and software
What We Offer:
Atrium's comprehensive benefits package, including health insurance, paid time off, and professional development opportunities.
