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Gun Sales Specialist

2 months ago

Evansville, Indiana, United States Evolv Inc Full time
Job Overview

Evolv Inc is seeking a skilled Firearms Technician to join our team. As a Firearms Technician, you will be responsible for providing exceptional customer service, ensuring accurate completion of 4473 forms, and maintaining knowledge of gun laws and regulations.

Key Responsibilities
  • Customer Service: Provide excellent customer service, ensuring a positive experience for all customers.
  • 4473 Compliance: Complete 4473 forms accurately and efficiently, adhering to ATF guidelines and company policies.
  • Gun Knowledge: Stay up-to-date on gun laws and regulations, ensuring compliance and providing expert advice to customers.
  • Inventory Management: Effectively transfer guns in and out of the store, maintaining accurate records and ensuring seamless transactions.
  • Phone and In-Person Support: Answer phone calls and provide assistance to customers in a timely and professional manner.
  • Product Knowledge: Continuously educate yourself on new guns and gun products, providing expert recommendations to customers.
  • Special Orders: Place special orders for customers, adhering to company policies and procedures.
  • Training and Development: Assist in the training of coworkers and new team members, ensuring a smooth onboarding process.
  • Point of Sale: Ring up sales on the register, accurately processing transactions and maintaining a high level of customer satisfaction.
  • Used Gun Sales: When purchasing used guns from customers, reference the Shooters Bible and compare to similar guns in the system, ensuring accurate pricing and transactions.
  • Store Maintenance: Maintain a clean and organized store environment, including the gun counter area, display cases, and restrooms.
  • Productivity and Communication: Stay productive with minimal supervision, communicating daily on tasks achieved and challenges faced.
  • Lifting and Mobility: Be able to lift 50 pounds, ensuring the ability to move equipment and products as needed.
  • Teamwork and Adaptability: Work as a team player, collaborating with colleagues to achieve common goals and adapting to changing situations.